Some systems are experiencing issues

Past Incidents

14th March 2021

No incidents reported

13th March 2021

No incidents reported

12th March 2021

Portal API Retailer Portal API has degraded performance

Request timed out

  • Retailer Portal API is operational

    • Portal API Retailer Portal API is unavailable

    Unexpected HTTP status (502)

  • Retailer Portal API is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Portal API Retailer Portal API has degraded performance

    Latency above threshold: 1.0293 seconds

  • Retailer Portal API is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • Payment Service Payment Service is unavailable

    Regex did not match anything in the body

  • Payment Service is operational

    • 11th March 2021

    CRM CRM is unavailable

    Unexpected HTTP status (403)

    Core API Core API has degraded performance

    Latency above threshold: 1.3236 seconds

    Credit Engine Credit Engine has degraded performance

    Latency above threshold: 1.5568 seconds

    10th March 2021

    CRM CRM is unavailable

    Unexpected HTTP status (403)

    Credit Engine Credit Engine has degraded performance

    Latency above threshold: 1.0819 seconds

  • Credit Engine is operational

    • Portal API Retailer Portal API has degraded performance

    Latency above threshold: 1.0910 seconds

  • Retailer Portal API is operational

    • Core API Core API has degraded performance

    Latency above threshold: 1.0101 seconds

  • Core API is operational

    • CRM CRM is unavailable

    Unexpected HTTP status (403)

  • CRM is operational

    • Portal API Retailer Portal API has degraded performance

    Latency above threshold: 1.0355 seconds

  • Retailer Portal API is operational

    • 9th March 2021

    Core API Core API has degraded performance

    Latency above threshold: 1.0498 seconds

  • Core API is operational

    • 8th March 2021

    Portal API Retailer Portal API is unavailable

    Unexpected HTTP status (502)

  • Retailer Portal API is operational